What is a Pre-Order Figure?

A Pre-Order Figure is an item that has yet to be released but must be reserved and paid for in advance. When you place a pre-order, you will receive the figure as soon as it arrives at our warehouse.

Delivery and Payment

The figure will be delivered during the period specified on the product page. This period can sometimes vary, and the wait can be long. For a pre-order, you must always pay the full amount upfront.

Order Conditions

You cannot order other products along with a pre-order figure. Orders are only shipped when they are complete.

Can I Change My Pre-Order?

Changes are limited and depend on the status of your order. For cancellations, you can send an email to up to 24 hours after placing your order. Cancellation fees may apply.

What Happens if a Pre-Order Figure is Not Released?

In rare cases, a figure may not be released. If this happens, you will receive an email from us, and you will get a full refund for the product.